ICT Support and Test Engineers nec ANZSCO 263299

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This occupation group covers ICT Support and Test Engineers not elsewhere classified.

ICT Support and Test Engineers Nec develop procedures and strategies to support, create, maintain, and manage technical quality assurance processes and guidelines and systems infrastructure, investigate, analyse, and resolve system problems and performance issues, and test the behaviour, functionality, and integrity of systems.

Major Group 2 - Professionals
Sub-Major Group 26 - ICT Professionals
Minor Group 263 - ICT Network and Support Professionals
Unit Group 2632 - ICT Support and Test Engineers

Job Outlook

Weekly Earnings AUD 2019
Work full time hours 89%
Growth expected in the next 5 years Very Strong
Gender share 38% Female, 72% Male
Average full-time 42 Hours
Skill level rating high Skill
Average Age Males: 43.3
Females: 39.6
Persons: 42.2
Employed 1300

Skill Priority in 2023

The Skills Priority List (SPL) offers an elaborate perspective on professions experiencing a shortage at a national level and within individual states and territories in Australia. Additionally, the SPL provides insight into the projected demand for various occupations in the future.

  • S: Shortage
  • NS: No Shortage
  • R: Regional Shortage

ICT Support and Test Engineers nec 263299

National NSW VIC QLD SA WA TAS NT ACT Future Demand
NS NS NS NS NS NS NS NS NS At Economy-Wide Average

Occupation List Information

Occupation on the Skill list Occupation not on the Skill List
Combined Skilled Occupations List (STSOL MLTSSL) Labor Market Testing Required for 457 List (LMTL)
Medium Long Term Strategic Skills List (MLTSSL) Short-Term Skilled Occupation List (STSOL)
RSMS Occupations List (RSMSL)


Occupations in Unit Group 2632

The professionals in this unit group as listed in the ACS ANZSCO Code Occupation List, play crucial role in maintaining the smooth functioning of IT systems, addressing issues, and ensuring that the employees have the necessary technology and support to perform their jobs efficiently. Some job roles in this unit group include ICT Support Technicians, ICT Support and Test Engineers, and Systems Administrators, among others. Typically, these occupations require a bachelor's degree in computer science or a related field and relevant work experience in troubleshooting and providing support for ICT systems.

Source: Australian Bureau of Statistics and Department of Immigration and Border Protection

Skill Level Requirement

Skill Level: 1

As per the ANZSCO Skill Level Classification, the skill level required for the occupation of ICT Support and Test Engineers nec (not elsewhere classified) is Skill Level 1. This means that the occupation requires a level of skill and knowledge equivalent to a bachelor's degree or higher qualification. Additionally, relevant work experience and on-the-job training may be required in some cases. The occupation falls under the Medium and Long-term Strategic Skills List (MLTSSL) in Australia, which indicates a high demand for professionals in this field.

Skills Assessment Authority

ACS (Australian Computer Society)

The Australian Computer Society (ACS) is a professional association and a peak body representing the Information and Communication Technology (ICT) sector in Australia. It is responsible for assessing the skills and qualifications of ICT professionals for migration and employment purposes in Australia. The ACS also advocates for the ICT industry and promotes the development and use of technology across various sectors.

Visa Provision

Here are the details of the types of visa options for ICT support and test engineers nec:

263299 ICT Support and Test Engineers nec ACS

Task to Perform for ICT Support and Test Engineers nec

  1. Troubleshooting and resolving technical issues related to computer systems and networks.
  2. Providing technical support to users and ensuring the effective operation of hardware, software, and communication systems.
  3. Testing, diagnosing, and resolving defects in software applications and systems.
  4. Designing and implementing IT solutions to meet business needs and requirements.
  5. Monitoring and maintaining IT systems to ensure optimal performance and security.
  6. Collaborating with other ICT professionals to develop and implement new technologies and solutions.
  7. Keeping up-to-date with the latest trends and technologies in the field to enhance knowledge and skills.

Main Industries


English Requirement

English Language Test Minimum Score
International English Language Testing System (IELTS) Minimum Score of 6 (Learning, Reading, Writing), 7 in Speaking and 7 Overall
Occupational English Test (OET) OET result with a Minimum Grade B in all sections
Test of English as a Foreign Language (TOEFL) Minimum Score (Learning: 12, Reading: 13, Writing: 21, Speaking: 23 and Overall 93)
Pearson Test of English (PTE) Academic Minimum Score of 50 (Learning, Reading, Writing), 65 in Speaking and 65 Overall


  • Australian Graduate exceptions are available in some states/territories.
  • Some states/territories may have specific requirements for Priority Skilled Lists.
  • The United Kingdom, Canada, New Zealand, United States, and Ireland are exempt from submitting IELTS or OET.
  • If licensing or registration is compulsory, a minimum level of English proficiency is required.
  • The required English level must be sufficient to meet the licensing or registration criteria.
  • The minimum IELTS or equivalent level may be used if it is higher than the licensing or registration criteria.

  • Business Process Reengineering
  • Computer Audit
  • ICT Security
  • Operating systems – (Unix, Linux, Xenix, Network OS)
  • Quality management – (Quality Assurance, Software Quality)
  • Risk Management
  • Software Engineering
  • Software validation – (Software Testing)
  • Testing strategies and methods

  • Computer forensics
  • Computer Science
  • Data communications – (WAN, LAN)
  • Database design
  • Database implementation
  • Database Management Systems – (Relational Database, Object Oriented Database)
  • Digital communication
  • Information security – (Data security)
  • Internet forensics
  • Introduction to ICT – (Introduction to Computer Science, Computer Theory, Introduction to Business Computing, Computer Science I)
  • Introduction to Information Systems
  • Network architecture
  • Programming – (C, C++, Objective C, Visual C, Basic, Visual Basic, Java, Assembler, Cobol, Pascal, PL/1, Fortran, PHP, Pearl, AS3, FoxPro, and similar)
  • Software architecture

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Frequently Asked Questions (FAQs)

An ICT Support and Test Engineer plays a critical role in ensuring the smooth functioning of IT systems, resolving issues, and providing technical support and troubleshooting for computer systems and networks. This includes ensuring the effective operation of hardware, software, and communication systems used in businesses and organisations.

To be an ICT Support and Test Engineer, you typically need a bachelor's degree in computer science or a related field and relevant work experience in ICT support and troubleshooting. Additionally, you should have strong problem-solving skills, attention to detail, good communication skills, and the ability to work well in a team.

ICT Support and Test Engineers can work in various industries, including technology, healthcare, finance, government, and education.

Opportunities for advancement into management roles are possible for ICT Support and Test Engineers. There is also the potential to specialise in a particular area of ICT and work in various industries.

To develop your skills as an ICT Support and Test Engineer, you can pursue professional development opportunities and certifications, attend training sessions and workshops, stay up-to-date with the latest trends and technologies in the field, participate in online forums and communities, and collaborate with other ICT professionals.

The required skill level for an ICT Support and Test Engineer is typically Skill Level 1, which means a bachelor's degree or higher is required along with relevant work experience.

It is possible to migrate to Australia as an ICT Support and Test Engineer. You will need to have your skills and qualifications assessed by the Australian Computer Society (ACS) and meet the requirements for a skilled migration visa.